To find out more about our specific processing activities, please see “Details of our Data Processing” section below.
Irrespective of your location, if you have any questions about our processing of your personal data, or if you would like to exercise your rights , please contact us at privacy@valsoftcorp.com . We will then ensure that your request is directed to the appropriate office and department. You may also contact our Valsoft Group DPO, David Felicissimo, General Counsel at privacy@valsoftcorp.com.
For more information on the specific personal data collected by us, please see the “What Data” column of the “Details of our Processing Activities ” section below.
Please see the “Details of our Processing Activities ” section below for more details on the purposes for which we use your data and the legal bases on which we rely.
Where we are required by law to collect your personal data, or we need to collect your personal data under the terms of a contract we have with you, and you fail to provide that personal data when we request it, we may not be able to perform that contract or one we are trying to enter into with you. This may apply where you do not provide the personal data we need in order to provide the Services you have requested from us. In these circumstances, we may have to cease out interactions with or the provision of the relevant Services to you, in which case we will notify you.
We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation). In the absence of specific legal, regulatory or contractual requirements, our baseline retention period for records and other documentary evidence created in the provision of services is 7 years. Personal data may be held for longer periods where extended retention periods are required by law or regulation and in order to establish, exercise or defend our legal rights. If any personal data is only useful for a short period (e.g. for a recruitment activity or marketing campaign), we will not retain it for longer than the period for which it is used by us. If you have opted out of receiving marketing communications from us, we will need to retain certain personal data on a suppression list indefinitely so that we know not to send you further marketing communications in the future. However, we will not use this personal data to send you further marketing unless you subsequently opt back in to receive such marketing. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
We are committed to keeping the personal data you provide to us secure and we have put in place appropriate security measures to prevent your personal data from being lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need. They will only process your personal data on our written instructions, and they are also subject to a duty of confidentiality and contractual obligations to implement appropriate security measures in relation to the protection of your personal data. We have also implemented procedures to deal with any suspected personal data breaches and will notify you and any applicable regulator of a breach where we are required to do so.
When contacting us in connection with any of your rights (describe above), you may need to provide sufficient identifying information to us before your request can be processed. This information may include your name, address, birth date or other means of identification as appropriate in each case. We may limit or deny access to personal data where permitted by applicable law.
You can find a list of contact details for all EU supervisory authorities at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. Contact details for the UK’s ICO can be found on its website at https://ico.org.uk
We recognise that transparency is an ongoing responsibility so we keep this privacy statement under regular review and may need to make changes to it from time to time, including to reflect any changes to our use of your personal data. Please check this statement regularly to ensure that you are familiar with its content.
Processing Activity
To provide you with our Services and Sites
Activity
What Data
Why?
Lawful Basis
Provision of our Services
Site browsing
Behavioural Data
Technical and Usage Data
Necessary for our legitimate interest to enable us to provide our Sites in secure and effective way and make improvements to the Sites.
Social media interaction
Behavioural Data
Technical and Usage Data
To gain insight into your interaction with our social media pages such as on LinkedIn, Facebook, Twitter/X, Threads or Instagram or similar social media platforms (“Social Media Platforms”) (including interacting with any ‘like’ or similar embedded features on our Sites and/or our Social Media Platform accounts).
Necessary for our legitimate interest to ensure that we provide the Sites in an effective way and to promote our Sites and Services via Social Media Sites.
Manage our relationship with you
Visiting our offices
Event management/ promotion
Event health and safety
To report or log a health and safety incident you may have suffered or assisted with.
To provide customer service, deal with customer queries, carry out research or surveys and obtain feedback to improve our Services
Customer service and enquiries
Necessary for our legitimate interest so that we can help you with your enquiry, provide a good standard of service and improve our Services and customer service.
Research, surveys and feedback
To carry out insights and analysis
Insight & analysis through cookies and other similar tracking technologies
To carry out our promotional and marketing activities
Marketing
Identity Data
Contact Data
Marketing and Communications Data
Profile Data
Behavioural Data
Social media advertising
Necessary for our legitimate interest in order to promote our Services, events and brand. Please note you can opt out of this sharing at any time by contacting us at privacy@valsoftcorp.com. You may also opt out of receiving relevant advertising by amending your preferences on the relevant Social Media Platform.
Where Social Media Platforms collect your data directly, they will rely on your consent to do so.
For business administration (including recruitment), legal/regulatory compliance and to consider and/or undertake transactions that benefit our business
Business administration and legal and regulatory compliance
Services Data
Identity Data
Contact Data
Profile Data
Financial and Transaction Data
Behavioural Data
Technical and Usage Data
Image Data
Public Data
Recruitment Data
Special Requests Data
Marketing and Communications Data
Target Data
Receipt of products and services from our suppliers
Contemplation /completion of transactions
100-7405 Rte Transcanadienne
Montreal, QC H4T 1Z2
Canada
Email: info@tagsoftwaregroup.com